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Text Messaging Program

Roof Right LLC — SMS terms and consent

About Our Business

Roof Right LLC is a licensed roofing contractor serving Greater Houston, Texas, including Harris, Fort Bend, Montgomery, and Brazoria counties. We provide residential roof replacement, roof repair, storm and hail damage assessment, insurance claim assistance, gutter installation, and free on-site estimates. You can reach us by phone at (346) 220-4760 or by email at john@roofrightusa.com. Our business address is 11 Wild Ginger Ct, Spring, TX 77380.

Messaging Program Description

Roof Right LLC operates an SMS text messaging program for customers and prospective customers who request our roofing services. The program is conversational and transactional: messages relate to a request you initiate with us. We use text messaging to reply to calls and inquiries you start, to schedule and confirm estimates and appointments, to send appointment reminders, and to share updates about your active roofing project. If you call us and we are unable to answer, you may receive an automated text reply inviting you to continue the conversation by message.

We do not send promotional or marketing text messages through this program.

Message Types

This program sends the following types of messages only:

  • Conversational / Customer Care — replies to calls and inquiries you start with us, including missed-call follow-ups.
  • Transactional / Account Notifications — estimate and appointment scheduling, confirmations, reminders, and updates about your active roofing project.

We do not send promotional, marketing, or advertising messages of any kind.

Sample Messages

  • “Hi, this is Roof Right LLC — sorry we missed your call! Reply here and a team member will help with your roofing request right away. Reply STOP to opt out, HELP for help.”
  • “Thanks for reaching out to Roof Right LLC. We received your estimate request and will follow up shortly to schedule your free on-site inspection. Reply STOP to opt out, HELP for help.”

How to Opt In

You provide consent to receive text messages from us in one of two ways:

  • By checking the optional SMS consent box on our contact form when you request an estimate, or
  • By calling or texting us first. When you contact us, you agree that we may reply by text about the request you made, including an automated reply if we are unable to answer your call. This is disclosed next to the call buttons on our website.

The consent box on our contact form is optional and unchecked by default. Submitting the form does not require it, and we will still respond to your request if you leave it unchecked.

When you opt in, you agree to the following: “Roof Right LLC will text you about your roofing request, including estimate and appointment scheduling, reminders, and replies to your call. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.” Consent to receive text messages is not a condition of purchasing any goods or services.

Message Frequency and Rates

Message frequency varies based on your inquiry and project. Message and data rates may apply depending on your mobile carrier and plan.

How to Opt Out and Get Help

You can opt out at any time by replying STOP to any message, after which you will receive no further texts. Reply HELP for help, or contact us using the information below.

Privacy of Your Mobile Information

We do not sell, rent, or share your mobile phone number or your SMS consent or opt-in information with any third parties or affiliates for their marketing or promotional purposes. Mobile opt-in data is never included in any category of information we share with third parties. The only parties who process your mobile number are the service providers that deliver messages on our behalf, and they may use it solely to transmit our messages to you and for no other purpose.

For full details, see our Privacy Policy and Terms of Service.

Contact Us

Roof Right LLC
11 Wild Ginger Ct, Spring, TX 77380
(346) 220-4760
john@roofrightusa.com